What a 19th Century Opera Composer Teaches Modern Day Salespeople

Most people are familiar with the old saying, "Easynever to pine for the approval of his critics. From that
come. Easy go." In the sales world we often observedisaster he developed an intense emotional
that sales people who experience success quicklyindependence. Now there's something all sales
falsely assume that the sales profession is going to beprofessionals can use -- emotional independence.
easy. After a month or two, however, those fortunateIn the sales business, it's easy to see our prospects
few often reach a different conclusion. Without muchand even our loved ones as the critics that hold our
sweat equity invested, they head off and look for thefortune in their hands. If our prospects tell us, "No," or if
next rainbow. If only we could teach a new saying,our loved ones tell us, "You will never be a successful
"Easy come. Forget That." We may not have thatentrepreneur," we think the die is cast. Time to let the
saying, but we can look at a 19th Century opera19th century composer, Giuseppe Verdi, teach you one
composer who expressed it and set the example weof the great secrets of successful entrepreneurs...
may well want to copy.buck up, spit in the eyes of your critics (figuratively
After experiencing a degree of success with his veryspeaking, please!), and decide once and for all that the
first opera, a young and unknown composer, Giuseppeonly opinion that matters is your own.
Verdi, hit the big leagues by receiving a contract toVerdi cared little about what the critics said and he
compose two more operas for the most famouslearned to face failure and success with equanimity.
opera house in Italy. Talk about a winning salesOne of his famous letters in its entirety simply said, "La
presentation! One could certainly say that his successTraviatta last night... a fiasco. Was it my fault or the
came quite easily.singers? Only time will tell." Just in case you didn't know,
Verdi's next opera was to be an Opera buffa, a formtime told all right. Verdi is considered by many to be
of comedic opera, but the life events that precededthe greatest of all the Italian opera composers.
the opening night of that opera were anything butRegardless of whether or not your sales business has
comical. In August 1838 Verdi's 16-month old daughtercome easy for you, decide right now to face failure
died suddenly. Just 14 months later, his 18-month oldand success with equanimity, that is, with poise, with
son died of bronchial pneumonia. Only eight monthsimperturbability, with (dare I say it?) confidence. Let
after the death of his son, Verdi's wife died after anfailure be your instructor. Be willing to learn what you
illness of just five days. Within 22 months, Verdi's entireneed to learn from each failure and then take three
family was wiped out. Imagine trying to write amore giant steps forward.
comedy while the family members around you areIt's not the approval of the critics that you need to
dying one after another.succeed -- it's the approval of one infinitely more
Not surprisingly, Verdi's second opera was a completeprecious. It's the approval of someone who's been with
flop. Easy come, easy go? Not on your life. Verdi's firstyou for every moment of every day of your entire life.
success might have come easy, but the bad reviewsEnd each day by giving yourself the critique you long
he received from his second opera hardly sent himfor. It goes something like this, "You did the best job
away crying. Instead he dug in his heels and decidedyou knew how to do today. Well done!