Back-to-School List - 10 Tips for Trade Shows

There's a new year beginning now - the school year.traditional
Whether you have children attending for the first timeroots. People absorb not only the color and the design
orof
finishing university, it's always hectic to get into theyour exhibit but the language of the signage and the
back-to-school routine. And, if you don't have school inimage
yourof your graphics. They look at the presentation of the
family, there might be your own remembrance of theinformation you have available - whether it's simple
excitement of starting afresh and learning somethingbrochures or high tech interactives. And they judge
new.This is a great time to review your trade showyou both
program inin a overall sense and by subconsciously picking apart
the same way you prepare for school.Pick Your
School = IndustryIt's a business school question - Arethose segments which they either strongly like or
you a railroad or adislike.Pick Your Friends = StaffYou can't always play
transportation company? In other words, whatwith your buddies, but you do want to
business arebe in a group which balances strengths and
you in? If you consider your industry a railroad, you willweaknesses to
beget the job done. Selection of the right trade show
concerned with rolling stock, laying track and logistics.staff is the
If youmost important factor in the success of a trade
consider your industry to be transportation, you willshow. If your
considerexhibit is an award winner design but your staff is
the railroad as a method of transportation - the samebored,
principles apply whether you run rail cars or airplanes.can't answer attendee's questions or is boorish, most
There's a engine, a carrier compartment, and nowpeople will walk away. Time is too short for the
mostattendee to
importantly, customer focus. Railroads have to layteach your staff proper trade show etiquette and
track,sales
airlines have to have airfields, so there's difficulty intechniques.Stand Up to Playground Bullies = Pick Your
physically moving to meet customer demand. ButBattlesDuring the trade show process, there will be
railroadstimes when
adapted by allowing piggybacking - truck trailers onyou think something isn't fair, or is too expensive or
flatbedreally
rail cars. Airlines serve more markets with the hubinconveniences you. Sometimes, it's because you
anddon't
spoke system. You should look deeply into your ownunderstand the contracts and the flow of how a
industry and determine customer focus for the nexttrade show
12is put together. When in doubt, just ask for an
weeks and 12 months.Pick Your Classes =explanation.
ShowsWhile your firm is part of an Industry, in times ofYou don't have to take "That's the way it is..." for an
slowinganswer.
business there are two avenues you can take toFind the top level of authority and make your
garnerconcerns
more sales. One is to hunker down and bore deeplyknown. A losing battle for the current show includes
intocontracts signed which obligate you to use certain
your niche, the other is to expand into other industries.labor
Inpools at certain rates. You can make your views
both cases, you may want to look at trade showsknow for
beyond thenext year, but this year it is in stone. On the other
ones you have on your current docket. For example,hand, if you
if goingfind a competitor next to you (this happens very
deeper into your industry niche, you can consider localrarely as
orshow management is very conscious of this potential
regional shows, international expos, or shows whichsquabble), ask that one of you be moved. Make sure
focusyour
on discrete research in your niche allowing you ancomplaints are legitimate. When you pick the right
intellectual advantage. If expanding into other industries,battles,
youyou should win. Otherwise, you're just a whiner or a
have a wide range of choices but the advice is togossip.Pick Your Sports = Extracurricular
research,ActivitiesTrade shows are seldom just a time to set
research, research before investing.Pick Yourup an exhibit,
Teachers = Find the Best for YouNot all executives ofshowcase your products, and leave. Increasingly,
Fortune 500 companies went to an Ivytrade
League or MIT caliber school, but considering the vastshows are bracketed by educational sessions, social
number of colleges and universities, a disproportionateevents, informal networking time and fund-raising. Golf
and
number of these executives are graduates of thetennistournaments are becoming fashionable either as
elitea
universities. Translated to trade shows, that meansfund-raiser or just social time. Firms will entertain
youclients
should align yourself with well regarded shows,during the non-show hours by utilizing a hotel
organizersHospitality
attuned to forward thinking, and professionalSuite or an off-site venue. It's easy to overload your
organizationcalendar, overfill your glass and plate and think your
and management.Pick Your Major = Marketingonly job
MessageWhen you declare a major, it's your intentionis to have a good time. Wrong! You are your
to complete thecompany's
requirements and pursue a career in that field. Peoplerepresentative, so whatever behavior you
remember that you started off in theatre, switched todemonstrate is
what people perceive as acceptable by your
psychology, graduated in medieval history and thencompany. It's
becamebest to be on your best behavior.Pack Your Lunch =
a salesman. At a trade show, you don't get a secondTake Care of YourselfWhen you're on the road, it's
chanceeasy to fall into the grab-a-bite
to change your marketing message. All the promotionroutine as you rush through the airport. Or the
before the show, the exhibit and goodies need toI-deserve-this- dessert syndrome as you dine alone
revolvewaiting
around The Message. In essence, a trade show is notfor the next plane. Too much sugar, too much booze
theand too
time to change majors, confuse people and say "Imuch stress take their toll whether you're going to or
reallycoming from a show. Experienced business travelers
don't know what I'm doing here."Pick Your Books =have
Marketing ToolsA trade show is not an isolatedthese words of wisdom -* Listen to your normal body
marketing event but aclock as much possible* Acknowledge when you
continuum of your marketing efforts, so you won't beneed rest* Drink lots of water and fluids* Don't drink
limitedalcohol when flying* Maintain an exercise routine, even
to books. Along the way, your marketing tools areif it's just walking
selectedaround the airport* Wear stylish and comfortable
for the best impact on the right people, whether youclothes - don't look like you
usejust came from the gym. You will be more quickly
print, video or the Internet. Once you understand theaccepted
demographics of your audience, you use the rightand get better service when you dress
mediumprofessionally* Pack lightly. There are no naked people
for the message. For example, a firm with a high-techwhere you're
going - there's always a store* Have an emergency
operation will expect to see detailed information aboutkit with you. Whether you have a
yourheadache, you arrive at the hotel past room service
firm on your web site - it's the first place they will lookhours,
Aor you feel lonely, take care of yourself. You should
low-tech firm will expect print materials and detailedtake a
manuals. And, yes, there are still people who don'tmedicine kit, pocket knife, small flash light, snacks,
haveextra ID
computers, don't like computers and will never use theand pictures of the family.Going to school for the first
time is scary but then it
electronic goodies in your life as appreciatively as youbecomes routine. Keep a little bit of that first-time fear
do.Pick Your Clothes = ExhibitWe always want to lookin
our best. Just as your clothes are ayour trade show routine. It will make you more aware
representation of your personality, your position in aof your
firmsurroundings and opportunities.Julia O'Connor -
and your sense of style (how you view yourself), soSpeaker, Author, Consultant - writes
too isabout practical aspects of trade shows. As president
your exhibit a representation of your company. It's theof
firstTrade Show Training, inc,, now celebrating its 10th
physical impression many people have of your firm. Ityear, she works with companies in a variety of
tellsindustries to improve their bottom line and marketing
attendees at a glance if you're an ordinary companyopportunities at trade shows.Julia is an expert in the
or apsychology of the trade show
daring one. If you are high fashion (which may meanenvironment and uses this expertise in sales training
expensive and faddish) or if your firm has strongand management seminars.