How to Sing the Song of the Unsung Heroes on Your Team

This article is for you if you're a behind-the-scenes kindhear them, seated down below in the orchestra pit as
of person - the admin assistant who gets thethey are.Many elements go together to produce the
presentation ready for the guys in marketing butopera we see that bears the name of one man only.
doesn't get to go to the meeting; the PR pro whoTake "Turandot" for instance. It was librettist Semoni
writes all their speeches and answers all the complaintwho gave Puccini the suggestion for the opera in the
letters for the president or CEO; the at-home motherfirst place, telling about "Turandotte," a play written by
who makes sure the concert pianist practices; theGozzi, based on a fable from the Arabian
deputy chief whose job description is doing all theNights.Puccini had been searching for two years for a
things the chief doesn't like to do or can't do; or thesuitable plot for an opera, and at the age of 61 began
paralegal who prepares all the pleadings, knows all the"Turandot," instructing his librettists, Adami and Semoni
codes, and does all the licking and stamping.Temistocleto "pour great pathos into the drama." Puccini was
Solear, Antonio Ghislanzoni, Henri Meilhac, Jules Barbier,known, incidentally for being extremely demanding,
Michael Carre, Guiseppe Giacosa, Luigi Illica, Renatorequiring endless rewrites from his librettists.From his
Semoni, and Nicola Haym all know what this is like.Whopoint of view however, the librettists were difficult. We
on earth are these people??Well even if you're not ancan read his letters begging them to do their work. He
opera fan, I bet you've heard of the composers Verdi,wrote frantically to Simoni, in charge of Act III, "The
Bizet, Mozart, Strauss, Gounod, Handel, Donizetti andthird! The third! The third!"At one point, he confessed to
Puccini. And I'm sure you've heard of some of theira friend "Music disgusts me...", as he evidently had
operas - Aida, Carmen, Cosi fan Tutte, Madameperiods of self-doubt and composer's block. Toscanini
Butterfly, Faust, and Don Giovanni, for instance.Did youpaid him a visit and gave him the encouragement to
know that these composers wrote the music for theirkeep going. Every team has their Toscanini; or needs
operas but not the lyrics? Solear, Ghislanzoni and theone.Puccini was justified in urging completion of the
other individuals in the list are what's called "librettists." Itopera as he died before the team had completed the
is they who wrote the words to the music that tell thethird act. The collaboration continued on, as Toscanini
story, without which you would be listening to afound a composer named Franco Alfano, whose
symphony, not an opera. And we never hear theirname is rarely mentioned, to complete it. The world
names!They're called "librettists" because the words topremier took place on April 25th, 1926, the work of one
the songs, which basically comprise the script of theguiding genius and many hands, hearts and minds.It isn't
opera, is called a "libretto." It's Italian for little book.Likethat teamwork and collaboration is new, it's that it's
Gilbert and Sullivan, the pairs worked together. Thenewly being recognized. Most of us realize we couldn't
inimitable Richard Wagner was the only one toaccomplish anything alone, while those behind the
compose all his operas entirely by himself, creatingscenes who work long and willing hours, long for some
both music and lyrics, which may account for whyrecognition. Appreciation, after all, is what tops the
they are so powerful, so "Wagnerian."This is quite asurveys when employees talk about what they want
feat because composing music and writing wordsat their job, and it's so consistently there, it's a wonder
require different parts of the brain.Sometimes theit isn't heeded more.Richard Montuori, town manager of
composer and librettist met in person, while other timesBellica, Massachusetts, knows and appreciates his
the work was done by correspondence. Straussteam. "I love [my] job," he said a newspaper interview.
worked exclusively with one librettist, after writing his"Every day is different and presents new challenges.
own lyrics for his first opera and finding out he wasn'tFinances are a daily and yearly challenge, but no one
good at it, but most other composers switched around,person ever accomplishes anything alone. We have
finding the right librettist for the job, or one who wasexcellent department heads and town boards that help
available. It's not unlike the way a lot of us work thesekeep the town moving in the right direction."Isn't it nice
days - long distance and by contract.Again, grasp theto hear someone publicly acclaim the team that makes
significance of the work these unsung heroes did. Thehim shine? I hope your boss or manager does this for
words are so integral to the opera they are neveryou, and that if you're the boss or manager, you
translated. Subtitles run across the big screen on stage,appreciate and acknowledge - and sing - the unsung
or the little screen on the chair in front of yours at theheroes in your midst.But how do you praise everyone?
opera. We read them in our native tongue while theyThere are always so many.Here's a leadership trick I
are sung on stage in the original German, Italian, orlearned from a pro. At the culmination of an
French. (For aficionados, anyway. Beginners mayanniversary banquet, engineered by many, and funded
enjoy translations, such as The Chandos Opera Inby many more, the director of the benefited-agency
English series, which translates the lyrics intorose and thanked "everyone who helped make it
English.)What an incredible collaboration an opera is. Itpossible to raise the $50,000." Then he added, looking
takes costume designers as well, because an opera isaround the room, "And I'd especially like to thank
as much visual as it is auditory. The Grand Opera issomeone whose name I won't mention, but they will
known for its elaborate sets and costumes. Inknow who I mean."I thought it was me! So did a dozen
"Turandot," when the mob turns surly and the moonother people, I'm sure, and that was what the director
appears, she is personified and costumed in ahad in mind, he told me later when I asked him whom
magnificence dominated the stage for what seemshe had in mind, because his glance around the room
like half an hour, that will keep you transfigured.Onewas professionally ambivalent.It works, and it's always,
opera I hope to see one day is Verdi's "Aida," excusealways true.©Susan Dunn, MA, THE EQ COACH.
me, Verdi and Ghislanzoni's "Aida" at the Bath ofOffering coaching, Internet courses, and ebooks
Caracalla in Rome, where the Triumphal March ofaround emotional intelligence for your personal and
Rhadames features live elephants and horses onprofessional success. EQ Alive! training and certifying
stage. Now that's entertainment!What we don't see atEQ coaches. Mailto:sdunn@susandunn.cc for
an opera is the orchestra, perhaps the most importantinformation about this fast, affordable, comprehensive,
element of all. They're listed in the program, of course,no-residency program. Email for free ezine.
and given their bows at the curtain calls, but we only